Take Five Films is committed to protecting and respecting your privacy. This policy sets out how we collect, use, store and protect any personal information you provide to us through our website at takefivefilms.co.nz. Please read it carefully.
Take Five Films is a video production company based in Christchurch, New Zealand. Pablo Oliveira acts as Privacy Officer and is your point of contact for any privacy-related questions or requests.
We may collect personal information including your name, email address, phone number, and any details you provide when contacting us, making a booking, or completing a form on our website. We may also collect technical data such as your IP address, browser type, and pages visited through cookies and analytics tools.
We collect information directly from you when you fill in a form, make an enquiry, or book a shoot. We also collect information indirectly through website analytics and social media platforms when you interact with our content online.
We use your information to respond to enquiries, deliver our services, process bookings, send updates you have requested, and improve our website. We do not sell your personal information to third parties. If we use your information for direct marketing, you can opt out at any time by contacting us or using the unsubscribe link in any email we send.
We retain personal information only for as long as it is needed for the purpose it was collected. Client project records are generally kept for up to 7 years for accounting and legal purposes. Enquiry and contact records are typically deleted after 2 years if no ongoing relationship exists.
We may share your information with trusted third-party service providers who help us run our business, including booking platforms, email tools, and cloud storage. These providers are required to handle your data securely and only for the purposes we specify. We may also disclose information if required to do so by law.
Our website uses cookies to understand how visitors use the site and to improve your experience. We use the following types:
Strictly necessary: required for the site to function. These cannot be turned off.
Analytics: we use Webflow Analytics to understand traffic and usage patterns. This data is aggregated and does not identify you personally.
Social media: if you interact with our content on Instagram, Facebook, or YouTube, those platforms may set their own cookies subject to their own privacy policies.
You can control cookies through your browser settings. Blocking all cookies may affect how parts of our site work.
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Our website is hosted on Webflow, which maintains industry-standard security measures. No method of internet transmission is completely secure, and we cannot guarantee absolute security.
If we become aware of a privacy breach that is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required under the Privacy Act 2020.
Under the Privacy Act 2020 you have the right to ask whether we hold personal information about you, to request access to it, and to ask us to correct anything that is inaccurate. You also have the right to make a complaint to the Office of the Privacy Commissioner if you believe we have breached your privacy.
To make a request or raise a concern, contact us at:
Take Five Films
Pablo Oliveira, Privacy Officer
021 154 9387
contact@takefive.co.nz
We may update this policy from time to time. The current version will always be available on this page.
Last updated: 9 August 2026